{"id":49,"date":"2017-11-29T14:44:03","date_gmt":"2017-11-29T14:44:03","guid":{"rendered":"http:\/\/themes.webdevia.com\/call-center-customer-services-wordpress-theme\/?page_id=49"},"modified":"2026-02-10T07:09:36","modified_gmt":"2026-02-10T07:09:36","slug":"about","status":"publish","type":"page","link":"https:\/\/3dolphins.ai\/en\/about\/","title":{"rendered":"About"},"content":{"rendered":"
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\r\n\t\t\tMengenal 3Dolphins<\/b>\t\t\t<\/h2>\r\n\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\n\t
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3Dolphins adalah perusahaan di bidang teknologi, khususnya terkait customer experience<\/em>, yang didirikan oleh PT Inmotion Inovasi Teknologi pada tahun 2015.<\/span><\/p>\n

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Dengan dukungan AI, khususnya generative AI, pada solusi Omnichannel Customer Service dan Chatbot AI, 3Dolphins mendorong layanan mutakhir dan mudah bagi bisnis. Sehingga, bisnis dari berbagai industri dapat meningkatkan kepuasan pelanggan hingga penjualan.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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\r\n\t\t\tBagaimana Tanggapan Klien Tentang 3Dolphins?<\/b>\t\t\t<\/h2>\r\n\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\r\n\r\n
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With 3Dolphins, we can handle customer complaints more easily across multiple communication channels. The process has become more efficient, and issues are resolved faster.<\/p>\n

Daniel Manurung<\/b>
Head of Product at Moxa<\/h6>\r\n <\/div>\r\n
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3Dolphins\u2019 chatbot and omnichannel solutions enhance operational efficiency, accelerate response times, and simplify services. As a result, customer satisfaction increased by 35% with a consistent multi-channel experience.<\/p>\n

Adrian Soewardjo<\/b>
Head of Operations of Bank Saqu by PT Bank Jasa Jakarta<\/h6>\r\n <\/div>\r\n
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3Dolphins.ai makes our vision and missions doable with Alin<\/p>\n

Sigit Triyono<\/b>
Secretary Of Lembaga Alkitab Indonesia<\/h6>\r\n <\/div>\r\n
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\r\n\t\t\tConsult Your Business Needs\t\t\t<\/h2>\r\n\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\r\n\r\n
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Contact Us<\/a><\/div>\r\n\r\n
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\r\n\t\t\tLatest Updates from Us<\/b>\t\t\t<\/h2>\r\n\r\n\t\t\t
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\r\n\t\t\t\tGet more latest updates from our blog\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t<\/div><\/div><\/div>

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\r\n Panduan WhatsApp Username 2026: Manfaat hingga Dampak Bagi Bisnis<\/a>\r\n <\/h4>\r\n
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WhatsApp username menjadi wajah baru fitur WhatsApp di tahun 2026. Fitur ini bukan sekadar mempercantik\u2026<\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n<\/article><\/div>

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\r\n 11 Rekomendasi Platform Chatbot AI untuk Automasi Bisnis di 2026<\/a>\r\n <\/h4>\r\n
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Memilih platform chatbot yang tepat tidak lagi sekadar mencari fitur auto-reply. Saat ini, banyak perusahaan\u2026<\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n<\/article><\/div>

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\r\n 5 LLM Populer untuk Chatbot AI Bisnis: Perbandingan dan Use Case<\/a>\r\n <\/h4>\r\n
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Dalam beberapa tahun terakhir, Large Language Model (LLM) menjadi fondasi utama di balik chatbot AI\u2026<\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n<\/article><\/div><\/div>\r\n <\/div><\/div><\/div><\/div>

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\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Dalam beberapa tahun terakhir, Large Language Model (LLM) menjadi fondasi utama di balik chatbot AI modern. Namun, dengan banyaknya pilihan model yang tersedia, perusahaan sering kesulitan menentukan LLM mana yang paling sesuai untuk kebutuhan bisnis mereka.Alih-alih mencari model terbaik, perusahaan perlu memahami kelebihan, keterbatasan, serta use case dari masing-masing LLM sebelum mengimplementasikannya ke chatbot AI. 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