{"id":49,"date":"2017-11-29T14:44:03","date_gmt":"2017-11-29T14:44:03","guid":{"rendered":"http:\/\/themes.webdevia.com\/call-center-customer-services-wordpress-theme\/?page_id=49"},"modified":"2026-07-29T16:52:26","modified_gmt":"2026-07-29T09:52:26","slug":"about","status":"publish","type":"page","link":"https:\/\/3dolphins.ai\/en\/about\/","title":{"rendered":"About"},"content":{"rendered":"
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\r\n\t\t\tTentang 3Dolphins<\/b>\t\t\t<\/h2>\r\n\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\n\t
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3Dolphins adalah perusahaan yang memberikan solusi terkait customer experience <\/em>yang didirikan oleh PT Inmotion Inovasi Teknologi pada tahun 2015. Dirancang untuk menjawab kebutuhan bisnis untuk layanan pelanggan yang optimal, 3Dolphins hadir dengan Platform Omnichannel Customer Service, Chatbot AI, WhatsApp Broadcast, hingga Lead Management System.<\/span><\/p>\n

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3Dolphins mendorong layanan mutakhir dan mudah bagi bisnis dengan kapabilitas untuk mengintegrasi dengan sistem CRM dan internal bisnis lainnya. Sehingga bisnis dari berbagai industri dapat mengoptimalkan kepuasan pelanggan hingga meningkatkan penjualan.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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\r\n\t\t\tBagaimana Tanggapan Klien Tentang 3Dolphins?<\/b>\t\t\t<\/h2>\r\n\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\r\n\r\n
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With 3Dolphins, we can handle customer complaints more easily across multiple communication channels. The process has become more efficient, and issues are resolved faster.<\/p>\n

Daniel Manurung<\/b>
Head of Product at Moxa<\/h6>\r\n <\/div>\r\n
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3Dolphins\u2019 chatbot and omnichannel solutions enhance operational efficiency, accelerate response times, and simplify services. As a result, customer satisfaction increased by 35% with a consistent multi-channel experience.<\/p>\n

Adrian Soewardjo<\/b>
Head of Operations of Bank Saqu by PT Bank Jasa Jakarta<\/h6>\r\n <\/div>\r\n
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3Dolphins.ai makes our vision and missions doable with Alin<\/p>\n

Sigit Triyono<\/b>
Secretary Of Lembaga Alkitab Indonesia<\/h6>\r\n <\/div>\r\n
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\r\n\t\t\tConsult Your Business Needs\t\t\t<\/h2>\r\n\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\r\n\r\n
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Contact Us<\/a><\/div>\r\n\r\n
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\r\n\t\t\tLatest Updates from Us<\/b>\t\t\t<\/h2>\r\n\r\n\t\t\t
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\r\n\t\t\t\tGet more latest updates from our blog\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t<\/div><\/div><\/div>

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\r\n Kategori dan Cara Kirim Broadcast WhatsApp Resmi<\/a>\r\n <\/h4>\r\n
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Cara mengirim pesan broadcast, seperti halnya di WhatsApp, memiliki tujuan yang sama, yakni menyampaikan maksud\u2026<\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n<\/article><\/div>

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\r\n 7 Provider WhatsApp Business API Terbaik 2026<\/a>\r\n <\/h4>\r\n
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Menerapkan WhatsApp Business Platform (sebelumnya WhatsApp Business API) sebagai channel untuk berinteraksi dengan pelanggan, baik\u2026<\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n<\/article><\/div>

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\r\n Cara Daftar WhatsApp Business Platform di 2026<\/a>\r\n <\/h4>\r\n
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WhatsApp Business Platform adalah salah satu bukti bahwa WhatsApp tidak lagi sebatas media komunikasi antarindividu.\u2026<\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n<\/article><\/div><\/div>\r\n <\/div><\/div><\/div><\/div>

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\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"WhatsApp Business Platform adalah salah satu bukti bahwa WhatsApp tidak lagi sebatas media komunikasi antarindividu. Bagi banyak perusahaan di Indonesia, kanal ini menjadi pintu masuk layanan, penjualan, notifikasi transaksi, hingga follow-up prospek yang menentukan kecepatan respons bisnis.Ketika volume percakapan naik dan tim membutuhkan otomasi, multi-agen, serta integrasi ke CRM, aplikasi WhatsApp Business yang terdapat di [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-49","page","type-page","status-publish","hentry"],"yoast_head":"\nAbout - 3dolphins.ai<\/title>\n<meta name=\"description\" content=\"Solusi layanan pelanggan dari 3Dolphins didukung dengan Generative AI dan Agentic AI untuk proses yang terotomatisasi. 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