{"id":7569,"date":"2026-10-02T13:31:32","date_gmt":"2026-10-02T06:31:32","guid":{"rendered":"https:\/\/3dolphins.ai\/product\/"},"modified":"2026-10-02T13:31:32","modified_gmt":"2026-10-02T06:31:32","slug":"product","status":"publish","type":"page","link":"https:\/\/3dolphins.ai\/en\/product\/","title":{"rendered":"Product"},"content":{"rendered":"
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3Dolphins<\/p>\n<\/div>\n\n\n\n

The whole business product that can connect with AI<\/h3>\n<\/div>\n<\/div>\n\n\n\n
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Connect every conversation to the next business action.<\/h1>\n\n\n\n
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Explore customer service, WhatsApp engagement, voice, CRM platform, and governed AI capabilities that work together.<\/p>\n\n\n\n

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Talk to Sales<\/a><\/div>\n\n\n\n
Explore Product<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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3Dolphins SRM<\/h2>\n\n\n\n

Connect customer conversations, knowledge, tickets, and team ownership.<\/p>\n<\/div>\n\n\n\n

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Omnichannel Customer Service<\/h3>\n\n\n\n

Unify channels, tickets, customer history, analytics, and GenAI assistance in one service workspace.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Ticketing System<\/h3>\n\n\n\n

Create, route, prioritize, track, and resolve tickets with clear ownership, SLA controls, and complete conversation context.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Live Chat<\/h3>\n\n\n\n

Embed a branded live chat experience, automate the first response, and transfer conversations to the right human team with context intact.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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GenAI Chatbot & Voicebot<\/h3>\n\n\n\n

Automate high-volume conversations through text and voice, ground answers in approved knowledge, and hand complex cases to people with context intact.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Workflow Engine<\/h3>\n\n\n\n

Build trigger-based workflows that route tasks, update systems, request approvals, notify teams, and keep exceptions visible.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Knowledge & RAG<\/h3>\n\n\n\n

Connect policies, product information, procedures, and enterprise knowledge so GenAI responses are relevant, traceable, and easier to govern.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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WhatsApp Business Platform (API)<\/h2>\n\n\n\n

Move from messages to campaigns, structured journeys, and voice.<\/p>\n<\/div>\n\n\n\n

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WhatsApp Business Platform<\/h2>\n\n\n\n

Connect service, campaigns, authentication, interactive journeys, and voice calls through one official enterprise WhatsApp foundation.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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WhatsApp Broadcast<\/h3>\n\n\n\n

Plan, personalize, schedule, and measure high-volume WhatsApp campaigns using official marketing, utility, and OTP templates.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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WhatsApp Business Calling API<\/h3>\n\n\n\n

Let customers call a business and let teams request outbound calls when a complex or time-sensitive issue needs a human voice.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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3Dolphins PingLead<\/h2>\n\n\n\n

Connect administrative work and enterprise intelligence with accountable outcomes.<\/p>\n<\/div>\n\n\n\n

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PingLead Expanse<\/h3>\n\n\n\n

Expanse captures employee claims, validates receipts and policy requirements, routes exceptions, and keeps every reimbursement visible from submission to payment.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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3Dolphins Forge OS: Agentic AI<\/h2>\n\n\n\n

Connect administrative work and enterprise intelligence with accountable outcomes.<\/p>\n<\/div>\n\n\n\n

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Agentic AI<\/h3>\n\n\n\n

Forge by 3Dolphins helps teams build AI agents that reason through work, use approved tools, adapt when a plan fails, and pause for human decisions when risk requires it.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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LET\u2019S TALK<\/p>\n<\/div>\n<\/div>\n\n\n\n

Build a connected business workflow with 3Dolphins.<\/h2>\n\n\n\n
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Contact Us Now!<\/a><\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

3Dolphins SRM Connect customer conversations, knowledge, tickets, and team ownership. Omnichannel Customer Service Unify channels, tickets, customer history, analytics, and GenAI assistance in one service workspace. Ticketing System Create, route, prioritize, track, and resolve tickets with clear ownership, SLA controls, and complete conversation context. Live Chat Embed a branded live chat experience, automate the first…<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"blank-with-header-footer","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-7569","page","type-page","status-publish","hentry"],"yoast_head":"\nProduct -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/3dolphins.ai\/en\/product\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Product -\" \/>\n<meta property=\"og:description\" content=\"3Dolphins SRM Connect customer conversations, knowledge, tickets, and team ownership. 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