{"id":7569,"date":"2026-10-02T13:31:32","date_gmt":"2026-10-02T06:31:32","guid":{"rendered":"https:\/\/3dolphins.ai\/product\/"},"modified":"2026-10-29T11:30:38","modified_gmt":"2026-10-29T04:30:38","slug":"product-2-2","status":"publish","type":"page","link":"https:\/\/3dolphins.ai\/id\/product-2-2\/","title":{"rendered":"Product"},"content":{"rendered":"
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3Dolphins<\/p>\n<\/div>\n\n\n\n

The whole business product that can connect with AI<\/h3>\n<\/div>\n<\/div>\n\n\n\n
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Connect every conversation to the next business action.<\/h1>\n\n\n\n
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Explore customer service, WhatsApp engagement, voice, CRM platform, and governed AI capabilities that work together.<\/p>\n\n\n\n

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Chat di WhatsApp<\/a><\/div>\n\n\n\n
Explore Product<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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3Dolphins SRM<\/h2>\n\n\n\n

Connect customer conversations, knowledge, tickets, and team ownership.<\/p>\n<\/div>\n\n\n\n

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Omnichannel Customer Service<\/h3>\n\n\n\n

Unify channels, tickets, customer history, analytics, and GenAI assistance in one service workspace.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Ticketing System<\/h3>\n\n\n\n

Kelola kendala pelanggan dengan ticketing system untuk customer service 3Dolphins.ai agar riwayat percakapan hingga SLA terjaga.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Live Chat<\/h3>\n\n\n\n

Layanan live chat website langsung di situs web dan aplikasi. Otomatisasi respons awal dengan chatbot dan teruskan percakapan dengan riwayat interaksi.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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GenAI Chatbot & Voicebot<\/h3>\n\n\n\n

Automasi percakapan high-volume, dari teks dan suara, dengan jawaban sesuai knowledge. Hubungkan dengan manusia ketika kompleksitas terjadi.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Workflow Engine<\/h3>\n\n\n\n

Bangun alur kerja berbasis trigger yang secara otomatis merutekan tugas, memperbarui sistem, meminta persetujuan, dan menginfokan tim.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Knowledge & RAG<\/h3>\n\n\n\n

Connect policies, product information, procedures, and enterprise knowledge so GenAI responses are relevant, traceable, and easier to govern.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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WhatsApp Business Platform (API)<\/h2>\n\n\n\n

Move from messages to campaigns, structured journeys, and voice.<\/p>\n<\/div>\n\n\n\n

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WhatsApp Business Platform<\/h2>\n\n\n\n

Connect service, campaigns, authentication, interactive journeys, and voice calls through one official enterprise WhatsApp foundation.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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WhatsApp Broadcast<\/h3>\n\n\n\n

Plan, personalize, schedule, and measure high-volume WhatsApp campaigns using official marketing, utility, and OTP templates.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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WhatsApp Business Calling API<\/h3>\n\n\n\n

Let customers call a business and let teams request outbound calls when a complex or time-sensitive issue needs a human voice.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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3Dolphins PingLead<\/h2>\n\n\n\n

Connect administrative work and enterprise intelligence with accountable outcomes.<\/p>\n<\/div>\n\n\n\n

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PingLead CRM<\/h3>\n\n\n\n

Keep customer details, conversation history, and follow-ups in one place. Give sales and service teams the context to build stronger relationships and continue every conversation.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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PingLead Prospecting<\/h3>\n\n\n\n

Bring relevant accounts and contact information into a structured workflow. Help your team prepare outreach, prioritize potential customers, and move interest toward a sales opportunity.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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PingLead Quotation & Approval<\/h3>\n\n\n\n

Connect customer requirements, quotations, and internal approvals in one workflow. Keep proposal details and pending decisions aligned so the team can move.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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PingLead Sales Pipeline<\/h3>\n\n\n\n

Track opportunities, deal stages, values, and sales ownership in one view. Help your team identify stalled deals, prioritize follow-ups, and keep every opportunity moving.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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PingLead Customer Engagement<\/h3>\n\n\n\n

Keep customer interactions and follow-ups connected throughout the relationship. Help your team respond with relevant context, maintain engagement, and give every conversation a clear next step.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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PingLead Expanse<\/h3>\n\n\n\n

Expanse captures employee claims, validates receipts and policy requirements, routes exceptions, and keeps every reimbursement visible from submission to payment.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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PingLead Revenue Management<\/h3>\n\n\n\n

Connect opportunity values, commercial progress, and revenue status in one view. Help team understand the progress across the sales cycle.<\/p>\n<\/div>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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3Dolphins Forge OS: Agentic AI<\/h2>\n\n\n\n

Connect administrative work and enterprise intelligence with accountable outcomes.<\/p>\n<\/div>\n\n\n\n

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Agentic AI<\/h3>\n\n\n\n

3Dolphins Forge memudahkan pekerjaan tim dengan AI Agent yang dibentuk untuk bekerja, memanfaatkan tools yang disetujui, beradaptasi, hingga berhenti ketika peran manusia dibutuhkan.<\/p>\n\n\n\n

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Explore \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Transform customer service with 3Dolphins Omnichannel Customer Service<\/h4>\n\n\n\n
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