{"id":7576,"date":"2026-10-02T13:32:00","date_gmt":"2026-10-02T06:32:00","guid":{"rendered":"https:\/\/3dolphins.ai\/ai-chatbot\/"},"modified":"2026-10-05T12:58:43","modified_gmt":"2026-10-05T05:58:43","slug":"chatbot-ai","status":"publish","type":"page","link":"https:\/\/3dolphins.ai\/id\/chatbot-ai\/","title":{"rendered":"GenAI Chatbot &#038; Voicebot"},"content":{"rendered":"<div class=\"wp-block-group alignfull is-layout-constrained wp-container-core-group-is-layout-b0906982 wp-block-group-is-layout-constrained\" style=\"border-style:none;border-width:0px;margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70);padding-top:12px;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-cover alignfull has-light-color-color has-text-color has-link-color wp-elements-1\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--40);padding-bottom:0;padding-left:var(--wp--preset--spacing--40)\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim has-background-gradient has-gradient-one-gradient-background\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-b8bf7227 wp-block-cover-is-layout-constrained\">\n<div class=\"saaslauncher-fade-up wp-block-group is-layout-constrained wp-container-core-group-is-layout-f1b03fc9 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0rem;padding-right:0;padding-bottom:0rem;padding-left:0\">\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-f56f9fcf wp-block-group-is-layout-flex\">\n<div class=\"is-style-saaslauncher-animated-border wp-block-group has-border-color has-background-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-c720b873 wp-block-group-is-layout-flex\" style=\"border-color:#592ced6e;border-width:1px;border-top-left-radius:80px;border-top-right-radius:80px;border-bottom-left-radius:80px;border-bottom-right-radius:80px;padding-top:5px;padding-right:10px;padding-bottom:5px;padding-left:5px\">\n<div class=\"wp-block-group has-primary-color has-primary-background-color has-text-color has-background has-link-color has-x-small-font-size wp-elements-2 is-layout-constrained wp-container-core-group-is-layout-b116daec wp-block-group-is-layout-constrained\" style=\"border-top-left-radius:80px;border-top-right-radius:80px;border-bottom-left-radius:80px;border-bottom-right-radius:80px;padding-top:3px;padding-right:6px;padding-bottom:3px;padding-left:6px;letter-spacing:5%;text-transform:none\">\n<p class=\"has-light-color-color has-text-color has-link-color has-tiny-font-size wp-elements-3 wp-block-paragraph\">Chatbot<\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading has-heading-color-color has-text-color has-link-color has-x-small-font-size wp-elements-4\">Generative AI with 11+ channels integration<\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-c759c914 wp-block-group-is-layout-constrained\" style=\"margin-top:20px;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<h1 class=\"wp-block-heading has-giga-font-size\">AI conversations across chat and voice that understand context<\/h1>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left has-foreground-color has-text-color has-link-color has-normal-font-size wp-elements-5 wp-block-paragraph\" style=\"line-height:1.5\">Automasi percakapan high-volume, dari teks dan suara, dengan jawaban sesuai knowledge. Hubungkan dengan manusia ketika kompleksitas terjadi.<\/p>\n\n\n\n<div class=\"is-style-button-transofom-on-hover wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-c4623d8b wp-block-buttons-is-layout-flex\" style=\"margin-top:36px\">\n<div class=\"is-style-button-with-uparrow-icon wp-block-button\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/3dolphins.ai\/en\/contact-us\/\" style=\"border-style:none;border-width:0px;border-top-left-radius:80px;border-top-right-radius:80px;border-bottom-left-radius:80px;border-bottom-right-radius:80px;padding-top:18px;padding-right:24px;padding-bottom:18px;padding-left:24px\">Jadwalkan Demo<\/a><\/div>\n\n\n\n<div class=\"is-style-button-hover-secondary-bgcolor wp-block-button\"><a class=\"wp-block-button__link has-primary-color has-light-color-background-color has-text-color has-background has-link-color has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/wa.me\/6281901919333\" style=\"border-style:none;border-width:0px;border-top-left-radius:80px;border-top-right-radius:80px;border-bottom-left-radius:80px;border-bottom-right-radius:80px;padding-top:18px;padding-right:24px;padding-bottom:18px;padding-left:24px\">Chat on WhatsApp<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"alignwide wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div id=\"capabilities\" class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-c0651a15 wp-block-group-is-layout-constrained\" style=\"border-style:none;border-width:0px;margin-bottom:60px;padding-top:1.52rem;padding-right:var(--wp--preset--spacing--40);padding-bottom:2rem;padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-group is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-fa5e3a7d wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:clamp(35.2px, 2.2rem + ((1vw - 3.2px) * 1.756), 64px);\">Built for the work behind every conversation<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">A focused set of capabilities turns interactions into coordinated action.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-e11d1909 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-border-color-border-color is-layout-constrained wp-container-core-group-is-layout-7c9dcc88 wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-left-radius:24px;border-bottom-right-radius:24px;margin-top:30px;padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-7fa9fdcb wp-block-group-is-layout-constrained\" style=\"margin-top:40px\">\n<h3 class=\"wp-block-heading has-heading-color-color has-text-color has-link-color has-medium-font-size wp-elements-6\">Connected to 11+ channels<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Run one chatbot experience across WhatsApp, live chat, social messaging, and other touchpoints.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-border-color-border-color is-layout-constrained wp-container-core-group-is-layout-7c9dcc88 wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-left-radius:24px;border-bottom-right-radius:24px;margin-top:30px;padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-7fa9fdcb wp-block-group-is-layout-constrained\" style=\"margin-top:40px\">\n<h3 class=\"wp-block-heading has-heading-color-color has-text-color has-link-color has-medium-font-size wp-elements-7\">Contextual Generative AI<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Use natural-language understanding and approved knowledge.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-border-color-border-color is-layout-constrained wp-container-core-group-is-layout-7c9dcc88 wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-left-radius:24px;border-bottom-right-radius:24px;margin-top:30px;padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-7fa9fdcb wp-block-group-is-layout-constrained\" style=\"margin-top:40px\">\n<h3 class=\"wp-block-heading has-heading-color-color has-text-color has-link-color has-medium-font-size wp-elements-8\">Conversation analytics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Review intent, containment, handover, and unanswered questions.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<main class=\"wp-block-group has-black-color-background-color has-background is-layout-constrained wp-container-core-group-is-layout-6d18d1db wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-d2e590f0 wp-block-group-is-layout-constrained has-background\" style=\"margin-top:0;margin-bottom:0;padding-top:8rem;padding-right:var(--wp--preset--spacing--40);padding-bottom:6rem;padding-left:var(--wp--preset--spacing--40);background-image:var(--wp--preset--gradient--gradient-five);\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-8f9bfcc3 wp-block-group-is-layout-constrained\" style=\"margin-bottom:120px\">\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-f56f9fcf wp-block-group-is-layout-flex\">\n<div class=\"is-style-default wp-block-group has-border-color has-primary-border-color is-layout-constrained wp-container-core-group-is-layout-188a198d wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-radius:20px;padding-top:3px;padding-right:8px;padding-bottom:3px;padding-left:8px\">\n<p class=\"has-light-color-color has-text-color has-link-color wp-elements-9 wp-block-paragraph\">GENERATIVE AI CAPABILITIES<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-light-color-color has-text-color has-link-color wp-elements-10\" style=\"font-size:clamp(35.2px, 2.2rem + ((1vw - 3.2px) * 1.756), 64px);font-style:normal;font-weight:500;line-height:1.4\">From signal to measurable next step.<\/h2>\n\n\n\n<p class=\"has-text-align-center has-foreground-alt-color has-text-color has-link-color wp-elements-11 wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.244), 18px);\">Connect the conversation, required data, and accountable team in one operating workflow.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-17c5c485 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-light-color-color has-text-color has-link-color wp-elements-12\" style=\"margin-top:10px;font-size:clamp(24.034px, 1.502rem + ((1vw - 3.2px) * 0.974), 40px);font-style:normal;font-weight:500;line-height:1.3\">Answer repeat questions instantly<\/h3>\n\n\n\n<p class=\"has-foreground-alt-color has-text-color has-link-color has-medium-font-size wp-elements-13 wp-block-paragraph\">Automate common product, policy, order, and service questions.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-17c5c485 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-border-color-border-color has-background-alt-background-color has-background is-layout-constrained wp-container-core-group-is-layout-d6b9e94e wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-left-radius:16px;border-bottom-right-radius:16px;min-height:0px;padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px\">\n<h3 class=\"wp-block-heading has-light-color-color has-text-color has-link-color wp-elements-14\" style=\"margin-top:10px;font-style:normal;font-weight:500;line-height:1.3\">Guide self-service journeys<\/h3>\n\n\n\n<p class=\"has-foreground-alt-color has-text-color has-link-color has-medium-font-size wp-elements-15 wp-block-paragraph\">Collect information and recommend the next step.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-17c5c485 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-border-color-border-color has-background-alt-background-color has-background is-layout-constrained wp-container-core-group-is-layout-d6b9e94e wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-left-radius:16px;border-bottom-right-radius:16px;min-height:0px;padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px\">\n<h3 class=\"wp-block-heading has-light-color-color has-text-color has-link-color wp-elements-16\" style=\"margin-top:10px;font-style:normal;font-weight:500;line-height:1.3\">Escalate with context<\/h3>\n\n\n\n<p class=\"has-foreground-alt-color has-text-color has-link-color has-medium-font-size wp-elements-17 wp-block-paragraph\">Transfer cases to agents with transcript and intent.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-border-color-border-color has-background-alt-background-color has-background is-layout-constrained wp-container-core-group-is-layout-d6b9e94e wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-left-radius:16px;border-bottom-right-radius:16px;min-height:0px;padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px\">\n<h3 class=\"wp-block-heading has-light-color-color has-text-color has-link-color wp-elements-18\" style=\"margin-top:10px;font-style:normal;font-weight:500;line-height:1.3\">Learn from governed sources<\/h3>\n\n\n\n<p class=\"has-foreground-alt-color has-text-color has-link-color has-medium-font-size wp-elements-19 wp-block-paragraph\">Ground answers in selected enterprise knowledge.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n<\/main>\n\n\n\n<main class=\"wp-block-group has-black-color-background-color has-background is-layout-constrained wp-container-core-group-is-layout-6d18d1db wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-d2e590f0 wp-block-group-is-layout-constrained has-background\" style=\"margin-top:0;margin-bottom:0;padding-top:8rem;padding-right:var(--wp--preset--spacing--40);padding-bottom:6rem;padding-left:var(--wp--preset--spacing--40);background-image:var(--wp--preset--gradient--gradient-five);\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-8f9bfcc3 wp-block-group-is-layout-constrained\" style=\"margin-bottom:120px\">\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-f56f9fcf wp-block-group-is-layout-flex\">\n<div class=\"is-style-default wp-block-group has-border-color has-primary-border-color is-layout-constrained wp-container-core-group-is-layout-188a198d wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-radius:20px;padding-top:3px;padding-right:8px;padding-bottom:3px;padding-left:8px\">\n<p class=\"has-light-color-color has-text-color has-link-color wp-elements-20 wp-block-paragraph\">Chatbot Use Cases<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-light-color-color has-text-color has-link-color wp-elements-21\" style=\"font-size:clamp(35.2px, 2.2rem + ((1vw - 3.2px) * 1.756), 64px);font-style:normal;font-weight:500;line-height:1.4\">Make routine calls easier to complete<\/h2>\n\n\n\n<p class=\"has-text-align-center has-foreground-alt-color has-text-color has-link-color wp-elements-22 wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.244), 18px);\">Help callers explain their needs, confirm appointment details, and share feedback through a natural voice conversation.<\/p>\n<\/div>\n\n\n\n<div data-wp-context=\"{&quot;tabsId&quot;:&quot;tabs_1&quot;,&quot;activeTabIndex&quot;:0}\" data-wp-init=\"callbacks.onTabsInit\" data-wp-interactive=\"core\/tabs\" data-wp-on--keydown=\"actions.handleTabKeyDown\" class=\"wp-block-tabs is-layout-flow wp-block-tabs-is-layout-flow\">\n<div aria-label=\"Tabbed content\" role=\"tablist\" class=\"wp-block-tab-list is-layout-flex wp-block-tab-list-is-layout-flex\"><button aria-controls=\"tabs_1-tab-0\" data-wp-bind--aria-selected=\"state.isActiveTab\" data-wp-bind--tabindex=\"state.tabIndexAttribute\" data-wp-context=\"{&quot;tabIndex&quot;:0}\" data-wp-on--click=\"actions.handleTabClick\" data-wp-on--keydown=\"actions.handleTabKeyDown\" id=\"tab__tabs_1-tab-0\" type=\"button\" role=\"tab\">Customer Support<\/button><button aria-controls=\"tabs_1-tab-1\" data-wp-bind--aria-selected=\"state.isActiveTab\" data-wp-bind--tabindex=\"state.tabIndexAttribute\" data-wp-context=\"{&quot;tabIndex&quot;:1}\" data-wp-on--click=\"actions.handleTabClick\" data-wp-on--keydown=\"actions.handleTabKeyDown\" id=\"tab__tabs_1-tab-1\" type=\"button\" role=\"tab\">Sales<\/button><button aria-controls=\"tabs_1-tab-2\" data-wp-bind--aria-selected=\"state.isActiveTab\" data-wp-bind--tabindex=\"state.tabIndexAttribute\" data-wp-context=\"{&quot;tabIndex&quot;:2}\" data-wp-on--click=\"actions.handleTabClick\" data-wp-on--keydown=\"actions.handleTabKeyDown\" id=\"tab__tabs_1-tab-2\" type=\"button\" role=\"tab\">Marketing<\/button><\/div>\n\n\n\n<div class=\"wp-block-tab-panels\">\n<section hidden aria-labelledby=\"tab__tabs_1-tab-0\" data-wp-bind--hidden=\"!state.isActiveTab\" id=\"tabs_1-tab-0\" role=\"tabpanel\" tabindex=\"0\" class=\"wp-block-tab-panel is-layout-flow wp-block-tab-panel-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<h5 class=\"wp-block-heading\"><strong>Resolve everyday questions with business knowledge<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Use approved FAQs and product information to explain policies. When person is needed, share its context to the team.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Explain return and refund policies<\/li>\n\n\n\n<li class=\"\">Guide basic product troubleshooting<\/li>\n\n\n\n<li class=\"\">Prepare a summary for a support agent<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:35%\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/mockup-cs-chatbot-683x1024.png\" alt=\"\" class=\"wp-image-7788\" style=\"aspect-ratio:0.666987565182511;width:235px;height:auto\" srcset=\"https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/mockup-cs-chatbot-683x1024.png 683w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/mockup-cs-chatbot-200x300.png 200w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/mockup-cs-chatbot-8x12.png 8w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/mockup-cs-chatbot-768x1152.png 768w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/mockup-cs-chatbot.png 1024w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section hidden aria-labelledby=\"tab__tabs_1-tab-1\" data-wp-bind--hidden=\"!state.isActiveTab\" id=\"tabs_1-tab-1\" role=\"tabpanel\" tabindex=\"0\" class=\"wp-block-tab-panel is-layout-flow wp-block-tab-panel-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65.2%\">\n<p class=\"has-light-color-color has-text-color has-link-color wp-elements-23 wp-block-paragraph\"><strong><strong>Help customers find the right solution<\/strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Guide customers through your offerings and ask relevant questions to understand their needs. Collect enquiry details so your sales team can follow up with useful context.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Answer product and service questions<\/li>\n\n\n\n<li class=\"\">Understand customer requirements<\/li>\n\n\n\n<li class=\"\">Prepare enquiries for sales follow-up<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/CRM-sales-enquiry-on-WhatsApp-1-683x1024.png\" alt=\"\" class=\"wp-image-7790\" style=\"aspect-ratio:0.6669845768161753;width:243px;height:auto\" srcset=\"https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/CRM-sales-enquiry-on-WhatsApp-1-683x1024.png 683w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/CRM-sales-enquiry-on-WhatsApp-1-200x300.png 200w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/CRM-sales-enquiry-on-WhatsApp-1-8x12.png 8w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/CRM-sales-enquiry-on-WhatsApp-1-768x1152.png 768w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/CRM-sales-enquiry-on-WhatsApp-1.png 1024w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section hidden aria-labelledby=\"tab__tabs_1-tab-2\" data-wp-bind--hidden=\"!state.isActiveTab\" id=\"tabs_1-tab-2\" role=\"tabpanel\" tabindex=\"0\" class=\"wp-block-tab-panel is-layout-flow wp-block-tab-panel-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-light-color-color has-text-color has-link-color wp-elements-24 wp-block-paragraph\"><strong>Make campaign easier<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Guide customers through the information needed. With a connected system, the conversation can support availability checks.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Give suggestion based on preference<\/li>\n\n\n\n<li class=\"\">Inform available stock<\/li>\n\n\n\n<li class=\"\">Direct the customer to buy the item<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-member-week-chat-2-683x1024.png\" alt=\"\" class=\"wp-image-7791\" style=\"aspect-ratio:0.6669845768161753;width:243px;height:auto\" srcset=\"https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-member-week-chat-2-683x1024.png 683w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-member-week-chat-2-200x300.png 200w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-member-week-chat-2-8x12.png 8w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-member-week-chat-2-768x1152.png 768w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-member-week-chat-2.png 1024w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-d2e590f0 wp-block-group-is-layout-constrained has-background\" style=\"margin-top:0;margin-bottom:0;padding-top:8rem;padding-right:var(--wp--preset--spacing--40);padding-bottom:6rem;padding-left:var(--wp--preset--spacing--40);background-image:var(--wp--preset--gradient--gradient-five);\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-8f9bfcc3 wp-block-group-is-layout-constrained\" style=\"margin-bottom:120px\">\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-f56f9fcf wp-block-group-is-layout-flex\">\n<div class=\"is-style-default wp-block-group has-border-color has-primary-border-color is-layout-constrained wp-container-core-group-is-layout-188a198d wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-radius:20px;padding-top:3px;padding-right:8px;padding-bottom:3px;padding-left:8px\">\n<p class=\"has-light-color-color has-text-color has-link-color wp-elements-25 wp-block-paragraph\">Voicebot Use Cases<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-light-color-color has-text-color has-link-color wp-elements-26\" style=\"font-size:clamp(35.2px, 2.2rem + ((1vw - 3.2px) * 1.756), 64px);font-style:normal;font-weight:500;line-height:1.4\">Help customers get answers and take the next step<\/h2>\n\n\n\n<p class=\"has-text-align-center has-foreground-alt-color has-text-color has-link-color wp-elements-27 wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.244), 18px);\">Explore how AI chatbot can support everyday questions, guide enquiries, and prepare a clear handoff to your team.<\/p>\n<\/div>\n\n\n\n<div data-wp-context=\"{&quot;tabsId&quot;:&quot;tabs_2&quot;,&quot;activeTabIndex&quot;:0}\" data-wp-init=\"callbacks.onTabsInit\" data-wp-interactive=\"core\/tabs\" data-wp-on--keydown=\"actions.handleTabKeyDown\" class=\"wp-block-tabs is-layout-flow wp-block-tabs-is-layout-flow\">\n<div aria-label=\"Tabbed content\" role=\"tablist\" class=\"wp-block-tab-list is-layout-flex wp-block-tab-list-is-layout-flex\"><button aria-controls=\"tabs_2-tab-0\" data-wp-bind--aria-selected=\"state.isActiveTab\" data-wp-bind--tabindex=\"state.tabIndexAttribute\" data-wp-context=\"{&quot;tabIndex&quot;:0}\" data-wp-on--click=\"actions.handleTabClick\" data-wp-on--keydown=\"actions.handleTabKeyDown\" id=\"tab__tabs_2-tab-0\" type=\"button\" role=\"tab\">Call Routing<\/button><button aria-controls=\"tabs_2-tab-1\" data-wp-bind--aria-selected=\"state.isActiveTab\" data-wp-bind--tabindex=\"state.tabIndexAttribute\" data-wp-context=\"{&quot;tabIndex&quot;:1}\" data-wp-on--click=\"actions.handleTabClick\" data-wp-on--keydown=\"actions.handleTabKeyDown\" id=\"tab__tabs_2-tab-1\" type=\"button\" role=\"tab\">Appointment Follow-up<\/button><button aria-controls=\"tabs_2-tab-2\" data-wp-bind--aria-selected=\"state.isActiveTab\" data-wp-bind--tabindex=\"state.tabIndexAttribute\" data-wp-context=\"{&quot;tabIndex&quot;:2}\" data-wp-on--click=\"actions.handleTabClick\" data-wp-on--keydown=\"actions.handleTabKeyDown\" id=\"tab__tabs_2-tab-2\" type=\"button\" role=\"tab\">Service Follow-up<\/button><\/div>\n\n\n\n<div class=\"wp-block-tab-panels\">\n<section hidden aria-labelledby=\"tab__tabs_2-tab-0\" data-wp-bind--hidden=\"!state.isActiveTab\" id=\"tabs_2-tab-0\" role=\"tabpanel\" tabindex=\"0\" class=\"wp-block-tab-panel is-layout-flow wp-block-tab-panel-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<h5 class=\"wp-block-heading\"><strong><strong>Understand the request before routing the call<\/strong><\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Use a short conversation to clarify why someone is calling and identify the relevant team. Share a summary when handing the call over to a person, so the conversation can continue with context.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Clarify billing or service enquiries<\/li>\n\n\n\n<li class=\"\">Identify the appropriate department<\/li>\n\n\n\n<li class=\"\">Prepare context for a human agent<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:35%\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-WhatsApp-call-screen-2-683x1024.png\" alt=\"\" class=\"wp-image-7792\" style=\"aspect-ratio:0.666987565182511;width:208px;height:auto\" srcset=\"https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-WhatsApp-call-screen-2-683x1024.png 683w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-WhatsApp-call-screen-2-200x300.png 200w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-WhatsApp-call-screen-2-8x12.png 8w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-WhatsApp-call-screen-2-768x1152.png 768w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-WhatsApp-call-screen-2.png 1024w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section hidden aria-labelledby=\"tab__tabs_2-tab-1\" data-wp-bind--hidden=\"!state.isActiveTab\" id=\"tabs_2-tab-1\" role=\"tabpanel\" tabindex=\"0\" class=\"wp-block-tab-panel is-layout-flow wp-block-tab-panel-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-light-color-color has-text-color has-link-color wp-elements-28 wp-block-paragraph\"><strong><strong><strong>Help customers confirm their plans<\/strong><\/strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use voice calls to remind customers about upcoming appointments and collect their responses. Route requests for changes to your team or a connected booking workflow.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Remind customers about appointments<\/li>\n\n\n\n<li class=\"\">Collect attendance confirmations<\/li>\n\n\n\n<li class=\"\">Flag requests to reschedule<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-Live-Chat-Panel-3-683x1024.png\" alt=\"\" class=\"wp-image-7793\" style=\"aspect-ratio:0.5693369106937524;width:182px;height:auto\" srcset=\"https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-Live-Chat-Panel-3-683x1024.png 683w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-Live-Chat-Panel-3-200x300.png 200w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-Live-Chat-Panel-3-8x12.png 8w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-Live-Chat-Panel-3-768x1152.png 768w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-Live-Chat-Panel-3.png 1024w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section hidden aria-labelledby=\"tab__tabs_2-tab-2\" data-wp-bind--hidden=\"!state.isActiveTab\" id=\"tabs_2-tab-2\" role=\"tabpanel\" tabindex=\"0\" class=\"wp-block-tab-panel is-layout-flow wp-block-tab-panel-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<p class=\"has-light-color-color has-text-color has-link-color wp-elements-29 wp-block-paragraph\"><strong><strong>Collect feedback after a service interaction<\/strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ask customers about their experience and capture concerns that need attention. Prepare a summary so your team can review feedback and follow up where needed.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Collect feedback after service completion<\/li>\n\n\n\n<li class=\"\">Identify unresolved concerns<\/li>\n\n\n\n<li class=\"\">Prepare follow-up summaries for your team<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-Mobile-Call-Interface-1-683x1024.png\" alt=\"\" class=\"wp-image-7794\" style=\"aspect-ratio:0.666995958688819;width:202px;height:auto\" srcset=\"https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-Mobile-Call-Interface-1-683x1024.png 683w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-Mobile-Call-Interface-1-200x300.png 200w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-Mobile-Call-Interface-1-8x12.png 8w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-Mobile-Call-Interface-1-768x1152.png 768w, https:\/\/3dolphins.ai\/wp-content\/uploads\/2026\/10\/Amerta-Support-Mobile-Call-Interface-1.png 1024w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/main>\n\n\n\n<div id=\"faq\" class=\"saaslauncher-faq wp-block-group has-background-background-color has-background is-layout-constrained wp-container-core-group-is-layout-2b262a92 wp-block-group-is-layout-constrained\" style=\"border-style:none;border-width:0px;margin-top:0;margin-bottom:0;padding-top:0rem;padding-right:var(--wp--preset--spacing--40);padding-bottom:8rem;padding-left:var(--wp--preset--spacing--40)\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:clamp(35.2px, 2.2rem + ((1vw - 3.2px) * 1.756), 64px);\">Questions about GenAI Chatbot &amp; Voicebot.<\/h2>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: true, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"saaslauncher-fade-up wp-block-accordion is-layout-flow wp-container-core-accordion-is-layout-0d68eebf wp-block-accordion-is-layout-flow\" style=\"border-style:none;border-width:0px;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:0px;margin-top:0;margin-bottom:0;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-3&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item has-border-color has-border-color-border-color has-background-alt-background-color has-background is-layout-flow wp-container-core-accordion-item-is-layout-43f3dbfd wp-block-accordion-item-is-layout-flow\" style=\"border-width:1px;border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-left-radius:24px;border-bottom-right-radius:24px;padding-top:16px;padding-right:24px;padding-bottom:16px;padding-left:24px\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right has-heading-color-color has-text-color has-link-color has-medium-font-size wp-elements-30\" style=\"font-style:normal;font-weight:400\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-3-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-3\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Which channels can the chatbot connect to?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-3\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-3-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\" style=\"padding-bottom:0\">\n<p class=\"has-foreground-alt-color has-text-color has-link-color wp-elements-31 wp-block-paragraph\">The chatbot connects to supported messaging and digital touchpoints. The voicebot adds voice automation where the channel and deployment support it; confirm the required channels during scoping.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-4&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item has-border-color has-border-color-border-color has-background-alt-background-color has-background is-layout-flow wp-container-core-accordion-item-is-layout-43f3dbfd wp-block-accordion-item-is-layout-flow\" style=\"border-width:1px;border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-left-radius:24px;border-bottom-right-radius:24px;padding-top:16px;padding-right:24px;padding-bottom:16px;padding-left:24px\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right has-heading-color-color has-text-color has-link-color has-medium-font-size wp-elements-32\" style=\"font-style:normal;font-weight:400\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-4-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-4\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can it use company documents and databases?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-4\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-4-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\" style=\"padding-bottom:0\">\n<p class=\"has-foreground-alt-color has-text-color has-link-color wp-elements-33 wp-block-paragraph\">Approved documents, FAQs, websites, databases, and APIs can provide the knowledge foundation. Source ownership and refresh rules should be defined before launch.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-5&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item has-border-color has-border-color-border-color has-background-alt-background-color has-background is-layout-flow wp-container-core-accordion-item-is-layout-43f3dbfd wp-block-accordion-item-is-layout-flow\" style=\"border-width:1px;border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-left-radius:24px;border-bottom-right-radius:24px;padding-top:16px;padding-right:24px;padding-bottom:16px;padding-left:24px\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right has-heading-color-color has-text-color has-link-color has-medium-font-size wp-elements-34\" style=\"font-style:normal;font-weight:400\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-5-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-5\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">What happens when the chatbot cannot answer?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-5\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-5-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\" style=\"padding-bottom:0\">\n<p class=\"has-foreground-alt-color has-text-color has-link-color wp-elements-35 wp-block-paragraph\">Escalation rules can pass the transcript, detected intent, and customer details to a person. Low-confidence or sensitive questions can go directly to a human queue.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-6&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item has-border-color has-border-color-border-color has-background-alt-background-color has-background is-layout-flow wp-container-core-accordion-item-is-layout-43f3dbfd wp-block-accordion-item-is-layout-flow\" style=\"border-width:1px;border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-left-radius:24px;border-bottom-right-radius:24px;padding-top:16px;padding-right:24px;padding-bottom:16px;padding-left:24px\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right has-heading-color-color has-text-color has-link-color has-medium-font-size wp-elements-36\" style=\"font-style:normal;font-weight:400\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-6-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-6\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Does it support conversation analytics?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-6\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-6-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\" style=\"padding-bottom:0\">\n<p class=\"has-foreground-alt-color has-text-color has-link-color wp-elements-37 wp-block-paragraph\">Conversation analytics helps teams review intent, unanswered questions, handovers, and performance, then improve knowledge and routing.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-center-bottom-gradient-gradient-background has-background is-layout-constrained wp-container-core-group-is-layout-2c304cf2 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:1.43rem;padding-right:var(--wp--preset--spacing--40);padding-bottom:1.43rem;padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-0f00adeb wp-block-group-is-layout-flex\" style=\"border-style:none;border-width:0px;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-group has-border-color has-secondary-shade-1-border-color has-primary-shade-2-background-color has-background is-layout-constrained wp-container-core-group-is-layout-154e22bb wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-top-left-radius:80px;border-top-right-radius:80px;border-bottom-left-radius:80px;border-bottom-right-radius:80px;padding-top:5px;padding-right:12px;padding-bottom:5px;padding-left:12px\">\n<p class=\"has-light-color-color has-text-color has-link-color wp-elements-38 wp-block-paragraph\">LET\u2019S TALK<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-light-color-color has-text-color has-link-color wp-elements-39\" style=\"font-size:clamp(35.2px, 2.2rem + ((1vw - 3.2px) * 1.756), 64px);font-style:normal;font-weight:500;line-height:1.4\">Build your next GenAI Chatbot &amp; Voicebot workflow with 3Dolphins.<\/h2>\n\n\n\n<div class=\"is-style-button-transofom-on-hover wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-5cee6165 wp-block-buttons-is-layout-flex\" style=\"margin-top:40px\">\n<div class=\"is-style-button-with-uparrow-icon wp-block-button\"><a class=\"wp-block-button__link has-medium-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/3dolphins.ai\/en\/contact-us\/\" style=\"border-radius:80px;padding-top:18px;padding-right:28px;padding-bottom:18px;padding-left:28px\">Contact Us Now!<\/a><\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Built for the work behind every conversation A focused set of capabilities turns interactions into coordinated action. Connected to 11+ channels Run one chatbot experience across WhatsApp, live chat, social messaging, and other touchpoints. Contextual Generative AI Use natural-language understanding and approved knowledge. Conversation analytics Review intent, containment, handover, and unanswered questions. GENERATIVE AI CAPABILITIES&#8230;<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"blank-with-header-footer","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-7576","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Chatbot AI &amp; Voicebot Indonesia untuk Bisnis | 3Dolphins.ai<\/title>\n<meta name=\"description\" content=\"Otomatiskan percakapan teks dan suara dengan GenAI 3Dolphins. 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