✨ 3Dolphins Forge
Agentic AI Platform with 1500+ integration tools
Improve Entire Business Workflow with AI Agents
Connect customer experience, WhatsApp, sales, and AI-powered action in one enterprise ecosystem built for real work.
What is 3DOLPHINS?
The solution that connecting every conversation to business action
Start simple with a conversation to complex business flows handled seamlessly with the power of AI.
01
3Dolphins SRM
Bring every conversation from messages, tickets, voice, customer history, and agent collaboration into one connected service operation without making teams jump between tools.
02
WhatsApp Business Platform (API)
Connect to Indonesia’s largest communication channels to keep every customer conversation connected from messages and broadcasts to voice calls. Manage it all in one dashboard for a seamless customer journey.
03
3Dolphins PingLead
Manage all leads, pipeline, to deals in one comprehensive dashboard to enhance the conversions.
04
Agentic AI
Forge by 3Dolphins helps teams build AI agents that reason through work, use approved tools, adapt when a plan fails, and pause for human decisions when risk requires it.
What we do
Every Product Answers Every Business’ Needs
..
Omnichannel Customer Service
Bring messages, tickets, voice, customer history, and agent collaboration into one connected dashboard.
GenAI Chatbot & Voicebot
Automate high-volume conversations through text and voice, ground answers in approved knowledge, and hand complex cases to people with context intact.
WhatsApp Business Platform
Connect service, campaigns, authentication, interactive journeys, and voice calls through one official enterprise WhatsApp environment.
WhatsApp Broadcast
Reach the right customers with timely, relevant messages. Send promotions, transaction updates, and reminders at scale to keep customers engaged throughout their journey.
PingLead CRM
Turn customer data into stronger relationships. Track leads, manage follow-ups, and keep every interaction connected in one place, from the first conversation to long-term loyalty.
Agentic AI
Forge by 3Dolphins helps teams build AI agents that reason through work, use approved tools, adapt when a plan fails, and pause for human decisions when risk requires it.
10M+
Message per day
23+
Channels integrated
5+
Industry coverage
10+
Years Experience
cONNECTED JOURNEY
One signal moves through the entire customer and business journey
Make everyday operations more efficient with smart automation that simplifies routine tasks, enhances workflows.
Rear-time Analytics
AI agents connect the work behind it all
Connect your essential tools, sync data effortlessly, and keep every workflow running smoothly across your stack.
Integration in more than 22 channels:
Testimonials
What Our Clients Have to Say!
Trusted by businesses and enterprise looking for a faster, simpler way to solve business problem.
Daniel Manurung
MOXA
“3Dolphins helps our team manage customer conversations through a more connected workflow.”
Adrian Soewardjo
Bank Saqu
“With a more structured operation, our team improved service effectiveness by up to 35%.”
Sigit Triyono
LAI
“The platform gives our team better visibility and control across the customer journey.”
Blogs
Learn From Experts, Insights, and Resources
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RAG untuk Chatbot AI: Pengertian, Cara Kerja, dan Implementasi
Panduan RAG (Retrieval-Augmented Generation) untuk chatbot AI: cara kerja, komponen,…
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7 Perbedaan Agentic AI dan Generative AI: Alasan Bisnis Perlu Upgrade
7 perbedaan Agentic AI dan Generative AI untuk bisnis: tujuan,…
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Automasi Customer Service untuk Perbankan & Finansial: Panduan Implementasi 2026
Panduan lengkap automasi customer service untuk perbankan dan finansial: teknologi…
FAQ
Helpful Answers Before You Get Started
Find answers to the most common questions about features, pricing, integrations.
3Dolphins.ai is an AI-powered platform that connects customer experience with business automation—helping teams serve customers better and work more efficiently.
Businesses can manage customer conversations across channels, automate common inquiries, run WhatsApp campaigns, and connect chat with voice calls. They can also use AI agents to support tasks and workflows across teams.
Customer experience is the core strength, but the capabilities extend to marketing, sales, and internal operations. Businesses can use 3Dolphins.ai to improve customer engagement and automate work beyond customer service.
3Dolphins.ai supports integrations with business tools and communication channels. Depending on your requirements, these connections can help teams access information and coordinate workflows across systems.
Let’s get started
Ready to Improve Your Business Workflow with AI Agents?
Talk with our team about your customer journey, systems, and intended outcomes.