After Corona Virus, ...

Uncertainty is certain, disaster is one of the evidence, and when an outbreak happened every single life has to be

PSA. Coronavirus is ...

Yes. You read it right. It’s only the tip of the iceberg. The world readiness toward this virus spread has

Switch Dialog

As a virtual assistant, bots must be able to generate an excellent customer experience when interacting with users. But bots

Ticketing 101: Inter...

Companies are emerging the concept of serving borderless to the customer through social media, surpassing email and phone calls as

FAQ Best Practice: H...

Frequently Asked Question (FAQ) is a part of a website that revolves around customer’s repeated questions and complaints. FAQ enables

Why Men Codes Woman?

“What came to mind? Was it just human-shaped, or did it look almost like a human? Was it male or

Ticketing 101: How 3...

As a Social CRM, 3dolphins is a platform that helps companies interact with customers. Being an omnichannel, 3Dolphins makes it

Customer Touch Point

No one wants to put much energy to catch little business attention as social media shows the power that everything

What’s New: Ag...

Along with this pandemic issue, governs starts to slow down activities that take a back and forth transportation routine to

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