About 3dolphins.ai
AI-centered solution to deliver exceptional customer and business workflow experiences.
3Dolphins.ai dedicated to gives business a better experience in handling customer experience to running overall business workflow. We focus on how technology improves every step of process without sacrifice personal touch.
200+
Projects Delivered
1000+
Tools Integration
23+
Channels Integration
10+
Years of Experience
Testimonials
“3Dolphins helps our team manage customer conversations through a more connected workflow.”
Daniel Manurung
Moxa
“With a more structured operation, our team improved service effectiveness by up to 35%.”
Adrian Soewardjo
Bank Saqu
“The platform gives our team better visibility and control across the customer journey.”
Sigit Triyono
LAI
Trusted by 100+ Enterprises
What we do
Every Product That Answers Every Business’ Needs
Omnichannel Customer Service
Bring messages, tickets, voice, customer history, and agent collaboration into one connected dashboard.
GenAI Chatbot & Voicebot
Automate high-volume conversations through text and voice, ground answers in approved knowledge, and hand complex cases to people with context intact.
WhatsApp Business Platform
Connect service, campaigns, authentication, interactive journeys, and voice calls through one official enterprise WhatsApp environment.
WhatsApp Broadcast
Reach the right customers with timely, relevant messages. Send promotions, transaction updates, and reminders at scale to keep customers engaged throughout their journey.
PingLead CRM
Turn customer data into stronger relationships. Track leads, manage follow-ups, and keep every interaction connected in one place, from the first conversation to long-term loyalty.
Agentic AI
Forge by 3Dolphins helps teams build AI agents that reason through work, use approved tools, adapt when a plan fails, and pause for human decisions when risk requires it.
FAQ
Helpful Answers Before You Get Started
Find answers to the most common questions about features, pricing, integrations.
3Dolphins.ai is an AI-powered platform that connects customer experience with business automation—helping teams serve customers better and work more efficiently.
Businesses can manage customer conversations across channels, automate common inquiries, run WhatsApp campaigns, and connect chat with voice calls. They can also use AI agents to support tasks and workflows across teams.
Customer experience is the core strength, but the capabilities extend to marketing, sales, and internal operations. Businesses can use 3Dolphins.ai to improve customer engagement and automate work beyond customer service.
3Dolphins.ai supports integrations with business tools and communication channels. Depending on your requirements, these connections can help teams access information and coordinate workflows across systems.
Let’s get started
Ready to Improve Your Business Workflow with AI Agents?
Talk with our team about your customer journey, systems, and intended outcomes.